Here’s a summary of how we handle an inputting mistake:
When our office needs to fix a listing input mistake in Paragon we always need a Status Change form with the Listing Agent or the Broker signature. Depending on what we need to change, we may require more documentation. Here are the most common listing input mistakes and how they are fixed:
Listing Price Mistake: When an agent accidently inputs the wrong listing price, they must first go back in to the listing and correct the price. At this time, the status will read either Price Raised or Price Reduced. Then, a status change form would need to be faxed or emailed to our office explaining that the status needs to show “New” due to listing price mistake. On the Status Change form please note the correct listing price so that our office can correct the “Original Price” on the listing. Please make sure that the Listing Agent or Broker signature is on the Status Change form.
Expiration Date Mistake: If the correct expiration date is in the future, first correct the expiration date and then send our office a Status Change form to change the listing to the correct status. If the correct expiration date is in the past then the system will not let you change it and you should send over a Status Change form with documentation showing the correct expiration date with Seller’s signature (i.e. Residential Input Form or Exclusive Right to Sell). Please make sure that the Listing Agent or Broker signature is on the Status Change form.
Listing Date Mistake: In order to correct the listing date on a property we need to have a Status Change form explaining what the correct listing date is along with documentation signed by the Sellers (i.e. Residential Input Form or Exclusive Right to Sell) showing the correct listing date. Please make sure that the Listing Agent or Broker signature is on the Status Change form.
Note: If our office only needs to correct the status of the listing, then we only need the Status Change form with Agent or Broker signature.
Feel free to contact our office with any questions. Our phone number is 775-823-8838 or you can email firstname.lastname@example.org.