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Frequently Asked Questions About IDX

Vendor Version

 

Getting Started

How do I use the Vendor Portal?

As an NNRMLS Approved IDX Vendor, you can use the intuitive tools in the Vendor Portal to create and manage your IDX Agreements and Website Registrations.

How does it work?

New Requests There are two buttons at the top of the Manage IDX page:  “Request New IDX Agreement” and “Register New IDX Website”. Use these options to initiate new IDX agreements and to add websites to existing agreements. Our platform will gather the required broker signatures and manage the approval workflow.

Options The Options column on the IDX Agreements and Websites reports is contextual, and based on the Status and Reason associated with each record. These options allow you to view/download the agreement, view websites associated with an agreement, and cancel the agreement.

Notifications  You and your clients will receive automated email notifications to keep you in the loop on IDX approvals, requests, changes and cancellations.

I want to provide NNRMLS IDX to my client. How do I get started?

The IDX licensing process begins with you, the IDX Vendor. Initiate a new IDX Agreement by clicking the “Request New IDX Agreement” button on your NNRMLS IDX homepage. Our agreement processing platform will guide you through inputting the required information to create and electronically sign the new agreement. Once you’ve created the new agreement, the platform will collect approvals and signatures from the broker and the MLS staff as required.

When should I use the Request New IDX Agreement option?

A new agreement is required to establish service with an NNRMLS broker. You will need a unique IDX Agreement for each broker to whom you are providing IDX services. If your client is an agent, and you do not yet have an agreement in place with the agent’s broker, use the Request New IDX Agreement option and follow the onscreen instructions. If you are providing additional IDX services to a broker, or to additional agents within the brokerage for which you already have an approved IDX agreement, use the Register New IDX Website Option.

When should I use the Register New IDX Website option?

Use the Register New IDX Website option when you want to add a website to an existing IDX Agreement. A new agreement is not required for each website, but rather, for each vendor-broker relationship. If you have already secured an approved IDX agreement with a broker, and want to provide additional IDX services to that broker or that broker’s agents, use the Register New IDX Website option. Initiate a new IDX Agreement only when you do not yet have an active IDX agreement in place for the broker you are working with.

Who approves IDX ?

Once an IDX Agreement has been initiated by a Vendor, our system will notify your broker with a email request to review the agreement. Your broker will have the option to approve and electronically sign or reject the IDX agreement. Broker-approved agreements are forwarded to the NNRMLS IDX Team for review and approval. Our agreement management system will keep all parties updated on the agreement’s progress through email notifications.

How long does it take?

We’ll strive to get your client’s website approved for IDX as soon as possible. Quite often, this is a same-day service. There are many considerations that come into play on the approval timeline. Turnaround time for new IDX vendors may take additional time due to the required compliance review process. NNRMLS will approve new IDX Agreements from approved IDX vendors within 3 business days following our broker’s approval and electronic signature.

How do I add a new IDX Website to an existing IDX Agreement?

Vendors can register new websites to your broker’s previously-approved IDX Agreements. When new websites are added to approved IDX Agreements, the Website Registration requests are automatically sent to your broker for approval. MLS approval is not required for additional websites added to an already approved agreement.

How can I become an approved IDX vendor?

Request to become an approved IDX vendor by clicking on the “Register for New Account” link on the NNRMLS Vendor Portal login page at https://members.nnrmls.com/vendors  Approval will be granted following a compliance review of your products. There is no cost to become an approved vendor, though a one-time setup fee of $50 will be applied to your first approved IDX agreement. Once you have been approved, you will have access to the NNRMLS Vendor Portal and will be able to initiate an IDX Agreement for your project.

 

 

The Basics

Who is eligible for NNRMLS IDX?

IDX is available to member-brokers for the limited scope of displaying NNRMLS listings from participating brokers on public-facing broker websites. We require a 3rd Party data license for any back-office, AVM, CMA or other reporting/marketing solution.

How do I get IDX for my client?

The process to get IDX starts with you, the IDX Vendor, when you initiate a new IDX Agreement by clicking the “Request New IDX Agreement” button on your NNRMLS IDX homepage. The IDX Agreement is a three-party contract between you, the IDX Vendor, your client (the broker) and The Northern Nevada Regional MLS. Our agreement processing platform will guide you through inputting the required information to create and electronically sign the new agreement. Once you’ve created the new agreement, the platform will collect approvals and signatures from the broker and the MLS staff as required.

Are NNRMLS agents eligible for IDX?

Yes. The IDX Agreement is a three-party contract between NNRMLS, a participating Broker, and an IDX Vendor. With broker approval, an agent can use the license granted to the Broker by the IDX Agreement.

There are two methods for providing IDX services to an NNRMLS agent. Select the option that best fits your scenario:

1.  IDX Vendor already has an active, approved IDX Agreement with agent’s broker. Use the “Register New IDX Website” option. Once your request has been submitted, the agent’s broker will receive an invitation to review the registration request. The broker can approve or reject the request. NNRMLS approval is not required for website registrations.

2. IDX Vendor does not yet have an approved, active, approved IDX Agreement with agent’s broker. Use the “Request New IDX Agreement” option. When you are prompted to select a member for the new agreement, search for and select the agent. After you sign and submit the new IDX Agreement, the agent’s broker will receive an invitation to review both the new agreement and the associated website. Following the broker’s approval for the agreement, final review and approval for the agreement will be issued by NNRMLS. For the agreement’s website registration, only the broker’s approval is required.

How do I keep track of the status of my IDX request?

Our system will keep all parties notified of new requests and changes made to agreements or website records. You can monitor the status of an agreement or website registration from your IDX homepage. Our members can also access similar IDX reports using the links in our automated email notifications or by navigating to Tools>IDX option on our Member’s Website.

How is the data delivered for IDX?

Currently the IDX is available through RETS. If you are an approved IDX vendor, you will have already received access to our RETS server. We anticipate an API solution will be available toward the end of 2020.

What data is included in the IDX payload?

Current active and pending status listings and three years of sold data is included in your IDX data feed by default.The RETS IDX data field list is extensive and is available on request. The IDX payload will not include information intended exclusively for other real estate professionals.

Can I submit new IDX Agreements and Website Registration Forms to NNRMLS through email, fax, snail-mail, or in-person?

Please use the Vendor portal for all new IDX Agreements and Website Registrations. Beginning August 1st, 2020, all IDX requests must be initiated using our Vendor Portal. NNRMLS will accept email IDX requests initiated outside of our Vendor Portal until July 31st, 2020.

 

Fees for IDX

 

How much does NNRMLS charge for IDX?

There are two fees associated with IDX: The recurring monthly IDX License fee billed to the broker, and a one-time setup fee for new IDX vendors. Read on for more details on these two fees.

Monthly IDX license fee billed to NNRMLS broker

NNRMLS bills brokers a $15 per month licensing fee for each active, approved IDX Agreement with a vendor.  A broker may have multiple IDX Agreements with Multiple IDX vendors. Each vendor that a broker uses must have a unique IDX Agreement and data feed; however, multiple agents can utilize the same data feed. Each agent website (including vanity domains and subdomains) must have a corresponding Website Registration.

For example:

Scenario 1 ABC Realty hires LeadPro Systems to build an IDX website for their agent Dave Moss.  A $15 fee for that connection would appear on ABC Realty’s monthly NNRMLS invoice.  When Ricky Romano, who also works at ABC Realty, contracts with LeadPro Systems to build his website, there will be no additional charge from NNRMLS.  Two agents, one data feed: $15 per month from NNRMLS.

Scenario 2 ABC Realty hires LeadPro Systems to build an IDX site for Dave Moss, and Willow, Inc. to do a site for Ricky Roma.   Two agents, two data feeds:  NNRMLS charges ABC Realty $30 per month.

Please note: IDX License fees are billed to the broker. Per policy, NNRMLS cannot bill vendors for IDX data feeds.

One-time setup fee for New IDX Vendors

New IDX vendors will be charged a one-time setup fee of $50. The fee will not be applied to vendors with existing IDX data feeds, or returning vendors for whom NNRMLS has retained the vendor’s data feed profile.

 

 

Managing your NNRMLS IDX Licenses

 

My client is no longer using their IDX website. How do we cancel IDX?

Using the IDX page of the Vendor Portal, you can easily cancel the IDX license for your client’s website. Simply log on to the portal with your assigned credentials, browse to the IDX page, select  the “View Websites” option next to the agreement record, and click the “Cancel” button for the website under the Options column. Your client will be notified of the cancellation via email.

NNRMLS Brokers and Agents also have access to this feature, and can cancel their IDX licenses through the NNRMLS Members Website. When our member cancels an IDX license record associated with your company, we’ll send you an email notification of the event. We advise our members to follow up with you directly for IDX service cancellations.

I already have IDX approval from NNRMLS. Do I need to redo agreements for all my clients? 

The short answer is “no.” We have migrated all our active, approved IDX records into this new system. These legacy IDX agreements can be accessed by you and your clients through the platform. We would sincerely appreciate it if you’d take a moment to review our records and compare them to your files, and let us know if something is missing.

My account is missing IDX agreements or websites, what now? 

We have migrated our IDX record archives to the new platform. If you are providing IDX to NNRMLS members and there is no corresponding agreement or website registration displayed within the Vendor portal, let us know and we’ll be happy to look through our files to see if we’ve missed anything. Also, feel free to initiate a new agreement and/or website registration for your existing client(s).

IDX Compliance

Must the listing broker be identified when their listing is displayed on my client’s website?

Yes. The listing broker must be included on the listing body in a font that is the same color and size as the largest font used in the listing body contents.  In thumbnail views of listing search results, we permit the use of the Broker Reciprocity logo in place of the listing broker, where display of the broker’s company name would not fit or be readable.

Can listing information be modified when it is displayed on an IDX website?

No. The NNRMLS Rules and Regulations prohibit the modification of IDX data. Listing details should appear in their entirety and uninterrupted by additional information or third party advertisements. Additional, related information such as walkability scores and traffic metrics may be presented on listing details pages.

Are social-media posting features permitted for NNRMLS listings?

NNRMLS members may post links to pages from on their approved IDX websites, including links to listing detail pages,to social media. Such posts must credit the listing broker and feature the posting agent’s Nevada Real Estate license number, along with the NNRMLS IDX Broker Reciprocity logo (thumbnail logo version acceptable).

Can I use an IDX feed for a back office solution, CRM, CMA, Recruitment app, BPO app, Valuation product, transaction management platform?

No. The scope of IDX is limited to displaying listing data on public-facing websites under the control of a participating NNRMLS member. All other applications must be licensed using the 3rd Party or VOW data license framework. For more information on our data licensing options, please email data_licensing@nnrmls.com.

Can I use NNRMLS listing data to drive traffic to a third party advertiser? 

While a participant may feature advertisements for third party companies on their IDX website, the IDX website itself must be branded to the participating member such that a website visitor would reasonably assume both that (A.) the website is operated by a real estate broker who is offering real estate services, and (B.) the listing data is presented with the intent to help the visitor buy or sell property. Co-branding of IDX website by third parties is not permitted. Advertising must comply with NNRMLS Rules and Regulations, and not jeopardize the goodwill of NNRMLS or its members. Misleading advertising will result in the termination of the IDX agreement. Visitors to an IDX website should never be transferred to another website without clear indication and consent. A link, button, widget or form displayed within or adjacent to listing information must clearly indicate its function and perform as a member of the public would expect. For instance, a button on a listing summary page that reads “Click here for more information about this property,” should link to a page that provides listing details.