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Tip of the Day

Our team wants to help you! That’s just how we’re wired! That’s why we created the NNRMLS Tip of the Day! The following list our compilation of Tips that will help you while running your Real Estate business. Many of these tips include solutions to common questions that our Members ask us. You will find tips from our different departments at NNRMLS; including, but not limited to, our Support, Admin and Data Integrity teams.
As time goes on we’ll be adding additional tips to this list, with the most recent tips always on top. Look for NNRMLS tips posted every day to the Paragon Homepage, the Launchpad and Social Media!


NNRMLS Tips of the Day:

Today’s Tip comes from NNRMLS Help Desk Superstar Chris Rock: How do I search for 55+ communities in Paragon MLS? Answer: Within “Features” there is an option for Adult Living Certified 55+, you can click “Must Have” or “Must Have One or More.”

Today’s Tip comes from NNRMLS Help Desk Superstar Chris Rock: How do I search for listings with no HOA/CIC in Paragon MLS? Answer: Click Customize at the top of your search page and then add the “CIC” criteria field to the search and select “No.” You will now only see results that have no CIC. (NOTE: The term HOA was changed in Paragon MLS to CIC to align with the Nevada Revised Statutes).

Contact us Tip:
No time to call NNRMLS? Try sending our team an email! We get it! You’re busy and that means you might not have time to call us. Sometimes shooting off a quick email is easier and quicker. For Compliance, Listing Input, Billing and other Administrative issues please email info@nnrmls.com.
For Tech Support, Training and questions related to real estate software please email: support@nnrmls.com.
Rest assured, our team is monitoring our email and phones M-F from 8-5, so however you reach out we’ll get you the help you need!

Today’s Tip comes from our Compliance Team:

NNRMLS now has a Coming Soon Showing Violation Reporting Page that we designed to bring our data-accuracy into sharper focus, lend accountability to the listing input process and help to bring clarity to the market for the buying and selling public that our valued membership serves day in and day out!
Please contact compliance@nnrmls.com with questions.

Today’s COMING SOON Listing Status Tip comes from our Compliance Team: Did you know it is required to upload a Status Change Form, signed by the seller, to the Associated Documents of a Coming Soon listing BEFORE you change the Available for Showing Date? In February 2021 NNRMLS implemented Board-Approved updates to the Coming Soon Listing status including an updated form, a new citation type with an automatic $1,000 fine for showing a coming soon, a new showing violation reporting webpage, changes to our Policies, Rules and Regulations and new listing procedures within Paragon MLS.
Please contact compliance@nnrmls.com with questions.

Today’s Tip comes from our Compliance Team: To start off the month of February 2021 we have implemented Board Approved updates to the Coming Soon Listing status including an updated form, a new citation type with an automatic $1,000 fine for showing a coming soon, a new showing violation reporting webpage, changes to our Policies, Rules and Regulations and new listing procedures within Paragon MLS. Read all about it on our Coming Soon February 2021 Updates blog post! Please contact compliance@nnrmls.com with questions.

Today’s Tip comes from our Compliance Team: To start off the month of February 2021 we have implemented Board Approved updates to the Coming Soon Listing status including an updated form, a new citation type with an automatic $1,000 fine for showing a coming soon, a new showing violation reporting webpage, changes to our Policies, Rules and Regulations and new listing procedures within Paragon MLS.
Read all about it on our Coming Soon February 2021 Updates blog post! Please contact compliance@nnrmls.com with questions.

Today’s Tip comes from our Launch Day Crew: This month we have quite a few changes to the existing Coming Soon listing status; including an updated form, adjustments to listing input and violation reporting procedures and changes to NNRMLS Policy. We also have a NEW Button on the Launchpad to make it easier for you to change your member information!


Syndication Got You Down?

Today’s Tip comes from our Help Desk Team: If you notice a display issue with any of your listings on public real estate sites please reach out to the NNRMLS Support team via email, phone or schedule an appointment from our Tech Help page.

Today’s Listing Remarks Tip comes from our NNRMLS Compliance Team: Did you know NNRMLS rules allow you to enter the name and contact information of an Escrow Company and/or Officer in the Private Remarks of a listing? You can also enter the name and contact information of the property owner for showings, or for Limited Service Listing negotiations. If you have questions, you can call our office at (775) 823-8838, or email us at compliance@nnrmls.com.


Today’s Listing Remarks Tip comes from our NNRMLS Compliance Team: Names, contact information, website information, and links SHOULD NEVER be entered in the Public Remarks or the Extended Public Remarks of a listing in Paragon MLS – entering this type of information in either public remarks field could result in a fine for the listing agent. If you have questions, you can call our office at (775) 823-8838, or email us at compliance@nnrmls.com.


Today’s Listing Remarks Tip comes from our NNRMLS Compliance Team: Reference to a licensee who is not a member of NNRMLS, or an assistant who is not a licensee member of NNRMLS, in any contact field or remarks field of a listing in Paragon MLS is prohibited and could result in a fine for the listing agent. If you have questions, you can call our office at (775) 823-8838, or email us at compliance@nnrmls.com


Today’s MLS Pay Tip of the Day comes from NNRMLS Director of Finance Amie VanClute: Did you know you can view and download an Annual Summary of your Payments to NNRMLS? It’s easy to do, simply log into the Launchpad, click on the MLS Pay button and look for the links that say “View your Annual Summary of Payments Report.” Clicking this link will allow you to view and download this report. Please email billing@nnrmls.com with questions.


 

This image shows the six Virtual Tours that are available in Paragon MLS. There are three Unbranded Virtual Tour fields and three Branded Virtual Tour fields available. Not all fields have to be used.

Today’s Virtual Tour Tip comes from NNRMLS Director of IT Ryan Snyder, and the NNRMLS Help Desk Team:  Did you know NNRMLS now has SIX Virtual Tour Fields that you can use to showcase media for your listing? You can add up to Three Branded Virtual Tour links and Three Unbranded Virtual Tour Links. Definitions: Branded Virtual Tours can be branded with the Listing Agent’s name, office and contact information. Unbranded Virtual Tours cannot contain branding for the Listing Agent, including; name, office or contact information. Entering Branded content into the Unbranded areas can result in a fine. Click here to watch a video on how to use the Virtual Tour fields in Paragon MLS. Please contact compliance@nnrmls.com with questions.


Today’s Coming Soon Tip comes from NNRMLS Director of Membership & Compliance Misty Burch: Coming Soon listings ARE ALLOWED to have more than one photo and the photos can display the inside of the listing. Please contact compliance@nnrmls.com with questions.


Today’s Listing Remarks Tip comes from NNRMLS Director of Membership & Compliance Misty Burch: Did you know you can only enter a person’s name in the Private Remarks of a listing? Names cannot be entered in the Public Remarks or the Extended Public Remarks. Entry of a person’s name in either public remarks field could result in a fine for the listing agent. Bonus Tip: Listing agents should not enter an agent’s name that is not a member of the NNRMLS in Private Remarks, only members’ names are allowed in Private Remarks. See the NNRMLS Policy Manual, pages 24 & 25, section 4 for more.

Please contact compliance@nnrmls.com with questions.


Did you know Paragon conducts regularly scheduled webinars that are FREE for NNRMLS Members?! Check out their class calendar for the newest slate of offerings for February 2021!


Tip from our Tech and Admin Teams: Did you know that you can manage your email and phone number, and even sign up for SMS Text Messaging through the NNRMLS Members Website? Click here to start managing your NNRMLS membership today! 


ShowingTime Tip: Did you know you can download the ShowingTime App to avoid carrier issues?
Some mobile carriers can fail to display a small percentage of text messages, and this could affect booking showing appointments with ShowingTime.
ShowingTime continues to work with carriers on this issue.
SOLUTION: Download and register the FREE ShowingTime mobile app! The notifications you get on your phone through the ShowingTime app work the same as text messages and cannot be blocked or interfered with by wireless carriers.

Today’s Tip is from team at the NNRMLS Help Desk:
Did you know that NNRMLS receives periodic member reports that active listings in the MLS do not always display on public real-estate websites? Our Help Desk Team advises that this could be a “syndication” issue. If you notice a display issue with your listing please reach out to the NNRMLS Support team via email, phone or schedule an appointment from our Tech Help page

Tip from our Homesnap Pro Partners:

Did you know you can now set “Saved Search Alerts” in Homesnap? Click here to watch the video, then set up your own saved search alerts! Best part is because Homesnap is installed on your phone, and it allows for “push alerts,” you’ll never miss another update! 

Tip of the Day from our partners at Paragon MLS:
Click here so the Paragon team can show you how easy it is to search for Open House and Tour information! Keep in mind at NNRMLS we’ve enabled Paragon’s Live Stream open house events too for those that need to conduct a socially-distanced event! Those are searchable by the methods described in today’s video! Have a great week!
#paragonmls #OpenHouse #Tour #WorkSmarterNotHarder https://vimeo.com/500885294

2021 Forms Tip: Did you know that the 2021 Reno/Sparks Association of REALTORS® Forms Update Guide is published? Click here to review the RSAR Forms Guide.
Sierra Nevada REALTORS® members: Please note these changes will also apply to your forms.
All changes are live in your TransactionDesk, (formerly “Instanet”), forms libraries.
NOTE: Templates in TransactionDesk might need to be updated! Click here to learn how to tell if your templates are out of date.

This tip comes from MLS Policy Coordinator Mimi Carrier on our Admin Team: Did you know that commercially zoned Vacant Land must be entered in the Vacant Land category? Click here to learn more about NNRMLS Property Class Listing Policy.


This tip comes from our Help Desk Team: Did you know when forms change in TransactionDesk, (formerly “Instanet”), that you might need to update your templates? Click here to find out if your templates are out of date.


This tip comes from our Launch Day crew: Did you know you can now use the NNRMLS Members Website to manage your contact information? It’s easy to do; simply hover your mouse over your name and click “Manage Membership.”


Tip from our partners at ShowingTime: What are mobile push notifications and how do I turn them on for myself?
Push notifications are messages from an app that pop up on mobile devices and can be sent at any time by the app. Users don’t have to be in the app or using their devices to receive them. All users of the ShowingTime app (including your buyers and sellers using My Home by ShowingTime) have the option to use this notification method. The options to set it up according to your preferences are located within your profile. Learn more.



Tip from our partners at ShowingTime: What is ShowingCart?

ShowingCart is a way to schedule multiple showings all in one place. Here’s how:
Step 1: Browse listings in your MLS
Step 2: Place those you want to show in the ShowingCart
Step 3: View your buyer’s tour on a map, pick the starting point and click Smart Route – it will arrange the best route for you
Step 4: Submit all your requests at once with the click of a button

With ShowingCart you can see all the confirmed requests in one place, view directions and more. If you add your buyer’s contact information to the tour, they will get all the details through My Home by ShowingTime. ShowingCart is available for your FREE ShowingTime mobile app too!


Tip from our partners at ShowingTime: I am having trouble setting up my listing. Can you give an overview of the listing worksheet?
The listing worksheet is the main driver for showings. Without basic showing instructions, successful showings cannot take place. When a listing worksheet has been properly configured it requires minimal updates and provides a solid basis for how showings will occur. For a step-by-step overview, visit our help site.


Tip from our Help Desk Team: The team at the NNRMLS Help Desk recommends checking out our new Tech Help Page for access to help and training. The page also lists several After Hours Support options for times when you need help but we’re away.

Bonus Tip: Visit the NNRMLS Status Page 24/7 to see the System Health of your Key NNRMLS Business Software Systems.

Security Tip of the Day: Recently increased security with our Single-Sign-On technology may make it seem that you have to log into your NNRMLS Launchpad more often. In reality, if your Launchpad application’s session expires because of inactivity, your Launchpad Single-Sign-On session will be logged out as well. NNRMLS is constantly striving to increase your work efficiency while implementing superior security standards.

Here are a few quick tips to prevent session timeouts:
1. In Paragon, you can reset the 1-hour session timer by clicking on the computer-shaped icon in the bottom left corner of your screen, or the Home icon in the tool banner at the top of the page.
2. The 2-hour NNRMLS Member Launchpad session timer can be reset by refreshing the page.
3. When you have finished a task in a less-frequently used application, close the browser tab to prevent the session timeout from terminating your Single-Sign-On session. Keep in mind, our industry-standard security protocols protect you and your data from unauthorized access. NNRMLS is constantly striving to increase your work efficiency while implementing superior security standards.

Please let us know if you have any questions or feedback: (775) 823-8838 or support@nnrmls.com


Tip of the Day: Realtor.com has a consumer-facing Covid-19 resource page: https://www.realtor.com/covid-19/ and dedicated page for real estate professionals here: https://hub.realtor.com/covid-19-resources
realtor.comrealtor.com
Coronavirus real estate resource center: Information, resources and tools to help with your real estate goals during these challenging times

Paragon Email Tip from the NNRMLS Support Team: Dale advises if you want to send a ‘legacy’ listing report like a Client All Fields or Book Report that after you select the listings that you want to send to your client and then you click the email button, take care to select the Hyperlink choice under the Select Email Type section on the left sidebar of the Email Type window. This way you can send the reports you’re used to sending instead of the all-new Collab Link format. See the screenshot below:

Email reports


Showing Tip Of The Day: Did you know Showingtime has added a “Virtual Showing” option under their appointment types? Click here to learn more!
https://www.showingtime.com/blog/conducting-virtual-showings-with-showingtime/


Member Service Tip: NNRMLS is at your service! Your NNRMLS Team is hard at work making sure the backbone of your real estate business continues to be there whenever you need it! Although we work M-F, we offer 24/7 access to all of our products and 24/7 data accuracy! Even during COVID restrictions, when most of us are working from home the majority of the time, we’re providing; live/online support for products, services and compliance! We’re here to help M-F, click here for our contact information. Bonus Tip: We even offer after-hours support through our vendor partners.


Video Showing Tip: Click here to learn how to set up Video Showings with ShowingTime: https://www.showingtime.com/blog/how-to-set-up-video-showings-with-showingtime


After Hours Support Tip: Did you know Paragon MLS has weekend support for our members? You can access Paragon Broker/Agent Support via phone at 1- 877-MLS-HELP (877-657-4357), or email at: Paragonsupport@bkfs.com
Paragon’s support hours are as follows:
Monday through Friday: 6am to 8pm  CT
Saturday: 9am to 3pm CT
Sunday: 11am to 3pm CT


NNRMLS on COVID-19: Did you know NNRMLS has launched an NNRMLS COVID-19 Resource Page on our Member’s website? The page is meant to provide you with a ‘toolkit’ to help you continue to run your business during these times of COVID-19 and the resulting social distancing best practices. Click here to learn more on the MLS Post


Virtual Open House Tip: Use Homesnap Stories, (included in your Homesnap Pro app via your NNRMLS membership), to take the place of an in-person Open House. Click this link to read more: https://members.nnrmls.com/homesnap-stories-help-for-keeping-your-business-running-through-unprecedented-times/


ShowingTime Tip: ShowingTime updated all current listings and the default for new listings to be No Overlapping Showings. That way, two showing agents won’t be scheduled to be in the same property at the same time. Read our blog article here: https://members.nnrmls.com/showingtime-updating-listings-to-no-overlapping-showings/


ShowingTime Tip: ShowingTime has a new webpage called “Impact of COVID-19 on Real Estate Showings In North America” where you can drill down to the state level to see how showings in Nevada have been affected. Here’s the link: https://www.showingtime.com/impact-of-coronavirus/


Tip for Listing Agents; here’s a tip for those who have decided, with their seller’s guidance, that they would like to stop the days on market and stop the showing requirement on their listings. Put your listing into the Temporarily Off-Market status. Watch this video to find out how: https://youtu.be/uWsbed6umi8


Tip of the Day from our Education Team: You can view our up-to-date product training videos through our On-Demand Training! Reach these videos on the Launchpad by clicking the Mindflash Button (Blue “M”) in the MLS Services section


Tip from our Admin Team: Supra Lockbox questions/issues are serviced through your Association. Should you need help, please call your Association at 775.823.8800 (RSAR) or 775.885.7200 (SNR)


Tech Tip from NNRMLS Tech Support Team: Ryan advises you to discontinue use of the Internet Explorer, (IE), web browser. The reason? Most versions of this program have been out-of support from Microsoft for years, and Microsoft verifies that its latest version, Internet Explorer 11, will be the last version of its once-dominant web browser. Web developers do not design sites with IE in mind. Because of this it’s common for parts of a webpage, or the entire page, not to load correctly when using IE. We recommend using Google Chrome instead. For more information from Microsoft on the lifecycle of IE click here: https://support.microsoft.com/en-us/help/17454/lifecycle-faq-internet-explorer-and-edge


Tech Tip from NNRMLS Tech Support Team: Dale advises our Instanet and Authentisign users that you can find copies of your signed forms in the Documents section of each transaction. Just look for Documents on the right-hand sidebar. For more information contact our support team at support@nnrmls.com


Tip from our Front Desk: Our team advises that you can view payment information and pay your NNRMLS dues easily through MLS Pay directly from your Member Launchpad! Click here: https://launchpad.nnrmls.com to visit the Launchpad.


Tip from our Front Desk: Our team wants to remind you that NNRMLS is a separate entity from your REALTORS® Association. NNRMLS has two shareholder REALTORS® Associations: Reno-Sparks Association of REALTORS® (RSAR) and Sierra Nevada REALTORS® (SNR).


Tip from our Front Desk: Our team wants you to know that we’re running a Value of the MLS survey! Have you taken our survey? Click here to take it now: https://www.surveymonkey.com/r/MLSVALUE…it only takes two minutes to complete!


Compliance Tip from our Data Integrity Team: Misty advises that you can always find the correct area for your listing using the Area Maps button located on your Member Launchpad. Click here: https://launchpad.nnrmls.com to visit the Launchpad.


Safety Tip from our Admin Team: Mimi advises that the Homesnap Pro app includes a Safety Timer feature! For more information click here: https://www.homesnap.com/pro/safety or contact our support team at support@nnrmls.com


Safety Tip from our Admin Team: Mimi advises that the Supra eKEY app includes an Agent Alert feature! For more information click here: http://www.supraekey.com/Documents/Agent%20Alert%20flyer.pdf


Tip from our Admin Team: Mimi says “Have a question about your MLS? Give us a call at (775) 823-8838, or email us at info@nnrmls.com. We’re here to help!”