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What is a browser? A browser is software installed on your computer that interprets and displays information from the World Wide Web. Examples of modern browsers include Google Chrome, Mozilla Firefox and Apple’s Safari. Most Windows computers come with Edge out of the box and most Apple computers and iPhones come with Safari out of the box. Downloading the others is up to the individual. Editor’s Note: This post was updated on April 28th, 2021.

Why does it matter? Your browser is your portal to Paragon and many other web-based tools and sites. If you are not using a modern browser, or have not cleared your browser’s cache in a while, or ever, then you may experience difficulties when visiting web pages or using Paragon.

Which browser can I use with Paragon and other real estate software? Click here to refer to Paragon’s compatibility requirements.
Our team advises that your best bet for overall compatibility for all of your real estate software needs should include one or more of the following browsers. Each browser listed below is a link to the browser download page:

Having more than one of these downloaded to your computer can benefit you. If one is not working properly, another one might do the trick. Some are faster, some are more intuitive and still, others have more customization options.

Click here to check out PC Mag’s February 2021 article on the best browsers.

What is a cookie? A cookie is a small file placed on your computer by a website you visit. This file is read by the website each time you visit, then provides the site information. Cookies are not programs or viruses, merely data files used to personalize your web browsing. Some common uses of cookies are: saving shopping cart information for sites, saving your login information for return visits to sites and advertisements.

Click here to learn more about Cookies.

What is a browser cache? A browser cache is a location on your computer your browser uses to store information. When you visit a website, the browser will save parts of the website in the cache. When you access the website again, the browser can load the page quickly because it has that saved information. This can cause problems in Paragon and other real estate software because although the page looks the same, the underlying data could be constantly changing as you go about your daily tasks.

Want to know more? Click here for “8 Ways to Clear Your Browser’s Cache” posted by WikiHow.

We receive numerous calls for assistance that are resolved by clearing the cookies and cache for your browser. It is normally the first step we use in our troubleshooting process and is something you can do yourself if needed and you feel comfortable trying it.

How to clear your cookies and browser cache:

      1. Simultaneously type: CTRL, SHIFT and DEL.
        1. Check the boxes for cache and cookies.
        2. Click the delete or clear button.
        3. Close and reopen your browser.
      2. NOTE: If you are uncomfortable or get lost trying the above steps click here for instructions.