Northern Nevada Regional MLS

I need to enroll my token.

My token is lost or broken.

Best practices for use and care of hardware tokens:

Hardware tokens contain electronic circuitry and an internal battery - like many electronic products, the token can be affected by handling and extreme environmental conditions. Such conditions may affect the life of the token and risk correct operation of the device. Handling your token with care will ensure a longer life from your token.

To ensure the optimal performance and life expectancy of the token Clareity Security and NNRMLS recommend customers follow these best practices for operation and storage of hardware tokens:

Storage and Operating Temperature - Avoid exposing the token for a long period of time for temperature lower then 32F. For example don’t leave the token in the car for the night.
Static electricity - Reduce exposure to static electricity. For example carry the token in a protected case like wallet or sleeve.
Inductance – Avoid placing the token on metal key ring – this will also better preserve the token clip. If you want to attach the token to a ring or lanyard we recommend you use a plastic clip or fastener to do so.
Avoid High Humidity - The token is not waterproof. Avoid exposing it to rain, snow or other wet conditions.
Pressure on the plastic case – avoid putting heavy materials on top of the tokens.

In an effort to help reduce the stress on the ring and clip, NNRMLS has acquired plastic fasteners for your tokens. If you would like a fastener for your token, please stop by your local REALTOR® Associaiton.

Token Options

SAFEMLS Token

Compact and easy to use, this SAFEMLS token fits on your key ring and provides one-time passwords with the push of a single button.

Supra e-KEY

SAFEMLS is integrated with the GE Security / Supra electronic keybox system so lockbox users can use the Supra eKEY to obtain one-time passwords for Paragon access.
You must have an active e-KEY to use this feature.

Price is included in your New Member Security Assessment.
$35 after your first 30 days of membership.

SAFEMLS Q&A

Q:	My Token Is Lost. What do I do?
A:	Step1 - Report your token as lost from the Paragon login screen or the link at the top of this page. Step 2 - Within 4 days, come to the NNRMLS office or Sierra Nevada Association of REALTORS office in Carson City for a replacement token. There is a $35 charge for replacement of a lost token. Step 3 - Call NNRMLS at 823-8838 to activate your new token.

Q:	My Token Is Broken. What do I do?
A:	Step1 - Report your token as lost from the Paragon login screen or the link at the top of this page. Step 2 - Within 4 days, come to the NNRMLS office or Sierra Nevada Association of REALTORS office in Carson City for a replacement token. Step 3 - Call NNRMLS at 823-8838 to activate your new token.

Q:	I reported my token as lost, but I have found it, how do I reactivate it?
A:	If you have not received a replacement token, contact NNRMLS immediately to reactivate your token. Members cannot reactivate their token once it has been reported as lost or broken. If you have received a replacement token, you have 30 days to return the token to NNRMLS for a refund.

Q:	I have my SAFEMLS token loaded on my Supra Lockbox Key. My lockbox key device was replaced or reloaded. How do I reactivate my SAFEMLS token?
A:	Step 1 - Have your Supra lockbox key loaded back into your device from your local association. Step 2 - You must call NNRMLS for assistance with reloading your SAFEMLS token on your Supra Lockbox Key device.

Q:	Can I have TEXTpass along with my SAFEMLS token?
A:	No. Each member may only have one SAFEMLS authenticator.

Q:	How much does SAFEMLS cost?
A:	For new members, the SAFEMLS token is covered by your security assessment. To replace a lost token or a broken token that is not under warranty, there is a $35 charge. To have SAFEMLS loaded in your Supra Lockbox Key device, there is a one time cost of $79.